Food Service Supervisor

Wendy's

Wendy's

Location : Westfield, MA, 01086

Job Type : Full Time

Date Posted : 18 April 2025

Wendy's is hiring for Food Service Supervisor

If you take up the role of Food Service Supervisor at Wendy's, your primary duty will be to ensure the successful functioning of the restaurant during your allocated shifts. With leadership experience under your belt, you will be well-suited to motivate the team, uphold high standards of service, and oversee compliance with operational guidelines.

Key Responsibilities:

  • Team Leadership: Take charge of teams by motivating and encouraging team members to do their best. In order to ensure that team performance is consistent with company expectations, give instruction and constructive feedback.
  • Operational Management:Guarantee all assignments are performed proficiently and timely during the time allotted for the tasks.
  • Customer Service: Deliver top-notch service to all customers by ensuring quick, courteous, and precise assistance. Manage customer complaints and problems with professionalism and promptness.
  • Staff Training:Aid in the education of newly hired personnel and the progression of ongoing professional development for existing team members. Verify that the entire staff is familiar with the company's health and safety regulations along with its menu and policies.
  • Quality Control:It is essential to strictly follow all food safety protocols while monitoring the quality and presentation of Wendy's food products.
  • Cash Handling: Administer the cash register procedures, including the calculation of tills, handling transactions, and presenting bank deposits. Guarantee that cash handling activities are done with precision and security.
  • Inventory Management:You can assist in controlling the inventory by keeping a close check on the stock levels and promptly ordering new stock when necessary. Regular inventory checks can also be conducted to ensure smooth operation.
  • Safety and Cleanliness:Take active measures to promote the cleanliness and wellbeing of the restaurant, keeping it well-organized and hazard-free. Observe and adhere to all safety guidelines that apply to employees and customers alike.
  • Problem-Solving:You must address and rectify any issues that may arise during your shift to keep the restaurant functioning satisfactorily.
  • Reporting: It is expected that frequent reports on the shift's performance will be delivered to management. Additionally, the assistant is responsible for contributing to the implementation of schemes that enhance the business's functioning and client fulfillment.

Qualifications:

Education:A high school diploma or an equivalent qualification is desirable for education purposes.

Experience:In the fast-food or restaurant field, having a background in a supervisory or leadership position is considered a significant advantage.

Skills:

  • Strong interpersonal abilities combined with a proactive approach to leadership can help an individual effectively lead and motivate a team.
  • Excellent communication abilities.
  • Being capable of working in a dynamic atmosphere and managing multiple tasks concurrently.
  • The ability to think critically and act decisively to overcome obstacles is an essential skill that can increase one's chances of success.
  • Adequate calculation and numerical skills are fundamental requirements for effective handling of monetary transactions and inventory management.

Physical Requirements:In order to perform the duties, it is necessary to possess the physical ability to stand for lengthy periods, lift objects up to 25 pounds, and perform continuous tasks.

Benefits:

  • An hourly rate that is competitive and may lead to added bonuses.
  • Flexible scheduling.
  • Advancement openings for building a career at Wendy's.
  • With these employee meal benefits, you can get delicious meals at a reduced price.
  • Employers today are providing their staff with paid training and growth prospects in their respective fields.
  • There are several health, dental, and vision insurance plans that you may be eligible for.
  • Those who qualify can participate in the 401(k) retirement savings plan.

Equal Opportunity Employer:Wendy's is committed to building a workforce that is diverse and inclusive. We do not discriminate against candidates based on their race, color, religion, gender, sexual orientation, gender identity, national origin, or disability.

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